Introducing the MedAlert Medical Alert Watch
The MedAlert watch, powered by 4G technology, prioritises user safety with an array of advanced features, including an emergency panic button, fall detection, voice-call capability, precise real-time tracking, as well as blood pressure and temperature monitoring.
We encourage you to take a moment to explore the many features of this innovative device, along with practical guidance for its use.
MedAlert Medical Alert Watch Key Benefits
Fall Detection Alerting | The intelligent fall alert system ensures swift assistance in case of falls. |
Two-Way Communication | A two-way calling feature connects seniors to help instantly in emergencies, providing reassurance and support with the press of a button. |
Live and Historical Tracking | A pendant with live and historical GPS tracking offers real-time location updates and movement history for enhanced safety and peace of mind. |
Physical SOS Button | Easily accessable help when needed. Press and Hold for 2 seconds to call and text a list of contacts |
100 hour Battery Life | Never worry about a flat battery with the class leading battery life, and 2 hour quick charge |
3 ATM Waterproof | With a 3 ATM 30 meters waterproof rating MedAlert can be kept on in the shower |
Active Temperature Monitoring | Actively monitor and alert for mild or sever fevers |
Optical heart Rate Monitor | Monitors the wearers heart rate on demand and alerts if it is outside of the set thresholds |
Medication Reminders | Custom voice reminders help ensure medications are taken on time, supporting consistent adherence to prescriptions. |
Let's explore some of the benefits in more detail:
Exceptional Battery Life and Reliability
This medical alert watch alarm delivers unmatched performance, featuring a long-lasting 4G network battery with up to 100 hours of life, extending even further in standby mode.
This superior battery life, combined with robust reliability, makes this smart alarm a trusted choice for enduring security. Additionally, MedAlert's commitment to quality is backed by a comprehensive warranty.
Connectivity
With the removal of the 3G network, a 4G network is a necessity to ensure reliable communication with your emergency contacts.
Powered by advanced 4G technology, this medical alert watch ensures seamless connectivity at the press of a button.
This medical alert watch is very reliable, so maintaining uninterrupted coverage is not an issue which is important in providing peace of mind wherever you may be.
This medical alert watch is designed for sustained coverage and optimised functionality well into the future. This is of course providing the region you are visiting in Australia has 4G accessibility.
Enhanced Location Tracking Accuracy
The medical alert watch alarm offers superior location accuracy for outdoor settings.
When the SOS button is activated on this wearable alarm, it initiates calls to your emergency contacts, sends text messages with a Google Maps link, and pushes notifications to mobile app users, ensuring immediate and precise location sharing.
Understanding the Fall Detection Features
Health and Safety
In today’s world, where technology increasingly supports health and safety, it's great to see a fall alert product making a huge difference in the lives of thousands with its advanced fall detection capabilities.
This feature, crafted to offer enhanced safety and peace of mind, is especially beneficial for individuals who may be prone to falls due to age, medical conditions, or other health concerns.
Purpose of Fall Detection
The fall detection function of the medical alert watch is built to recognise when the wearer has experienced a substantial fall.
Upon sensing this event, the watch triggers an automatic alert, ensuring timely intervention even if the wearer cannot press the SOS button. In emergencies, this functionality plays a crucial role in minimizing response times, potentially saving lives.
Who Can Benefit
Seniors: With age, mobility can decrease, making falls more likely. The fall detection feature gives seniors, especially those living independently, an added layer of security.
People with Medical Conditions: Those with conditions affecting balance or consciousness, such as epilepsy or Parkinson's, can feel reassured that help is immediately accessible if needed.
Patients in Rehabilitation: Individuals recovering from surgeries or treatments that temporarily limit mobility can rely on this feature as a safety measure during their
recovery.
How the Medalert Alert Watch Works
The medical alert watch integrates advanced sensors and intelligent algorithms to continuously monitor the wearer’s movements.
Upon detecting motion indicative of a fall, the watch assesses the situation by analysing the speed, impact, and any subsequent movement or stillness of the wearer. If these criteria confirm a fall, the device promptly sends an alert to pre-designated emergency contacts or a 24/7 Emergency Call Response Center
Alerting Process after Fall
Upon detecting a fall, the smart watch is programmed to notify:
Family and Friends: Immediate alerts are sent to designated contacts, allowing them to quickly check on the wearer or arrange for necessary assistance.
24/7 Emergency Call Response Centre: Experienced professionals evaluate the alert and determine the best course of action, whether it involves contacting emergency services or informing family members.
Note The 24/7 emergency FALL RESPONSE call centre is an optional consideration and is usually taken advantage of if the user feels the pre-loaded fall contacts are to far away to provide an emergency immediate response. The extra cost incurred is merely $330.00 for this peace of mind by both user and family member.
The fall detection feature of this smart watch represents a thoughtful integration of technology and caregiving, ensuring those at risk of falls are always supported. By providing prompt notifications to loved ones or professional support through the Emergency Call Response Center, this smart watch is a trusted companion for safety, well-being, and independence
Understanding the GPS Tracking Feature
The Medical Alert Watch’s GPS tracking feature is designed for on-demand accuracy, remaining in standby mode by default. This setup means the GPS location only updates upon request, not continuously. If the app shows a location that seems out-of-date or incorrect, the displayed position may be an older location. In these cases, an update can help correct it.
Troubleshooting GPS Inaccuracy
To improve GPS accuracy and ensure up-to-date information, follow these steps:
Step 1: Disable Location-Based Services (LBS): Open the app and disable "Location-Based Services (LBS)" on the home page.
Step 2: Access the Map: Go to the map section of the app by selecting the menu item labeled ‘Map’ or ‘Locate’ at the bottom.
Step 3: Request a GPS Update: Tap the green GPS pin icon at the bottom of the map page. This prompts the watch to activate GPS and update its current location.
Checking for Location Updates
Allow a Minute for Updates: After requesting an update, wait about a minute to see if the watch’s location updates to reflect its current position.
Understanding Potential GPS Signal Challenges: If there’s no movement, the watch may be in an environment (such as indoors) where GPS signals are harder to capture.
Accuracy Expectations: Even with an updated signal, a difference of 10–20 meters is possible under current conditions. Indoor locations can particularly affect GPS precision.
GPS Coverage Indoors
GPS technology depends on a network of satellites, which is highly effective outdoors. However, GPS signal reception can be challenging in indoor environments due to certain limitations, affecting accuracy.
Recognising the below limitations can help set realistic expectations for indoor GPS performance on your smart watch. While the watch is a reliable tool for personal safety, its GPS feature will be most accurate in outdoor settings.
Line of Sight to Satellites: GPS requires a clear view of the sky to connect with multiple satellites. Indoors, walls, roofs, and other structures can obstruct or weaken satellite signals.
Signal Reflection: Signals inside buildings often bounce off surfaces like walls, ceilings, and floors, which can distort the timing, leading to less precise readings.
Signal Attenuation: Building materials, particularly metal and concrete, can weaken GPS signals, reducing accuracy.
Optimising GPS Technology for Safety
GPS is an essential component in many fall alert systems, but given the limitations of indoor 4G coverage, it’s important to become familiar with your device’s operation for best results. Remember, this Smart Alert Watch offers a comprehensive safety solution—not solely a GPS tracker—keeping you connected and protected in multiple ways.
GPS Coverage Outdoors
Coverage: Utilises the expansive 4G network for broad reach, covering 99% of populated areas.
Outdoor Accuracy: When outdoors, the watch provides highly precise location data, offering real-time information for you and your contacts.
Indoor Approximation: Indoors, the GPS may give a broader location approximation. Although less exact, this data can still assist responders in locating you if needed.
Additional Safety Features: The MedAlert Watch also includes fall detection and SOS alerts, which work independently of GPS, adding extra safety measures beyond location tracking.
Understanding the Medalert Alert Watches Associated Features
Medalert Alert Watch Features via the Phone App.
Contact Sensor
The MedAlert device features a contact sensor to detect when the device is being worn, utilising a sedentary alert to ensure continuous monitoring.
Fall Detection Alarm
In the event of a fall, MedAlert immediately detects the incident and sends an automatic alert to emergency contacts, ensuring prompt assistance.
Voice-Call Function
Stay connected with the user through MedAlert’s convenient voice-call capability, allowing direct communication when needed.
Panic Alarm
With a single press, MedAlert sends an alert to predefined contacts or connects to an alarm center, providing essential support in emergencies.
Real-Time Location Tracking
MedAlert enables precise, real-time tracking upon detecting movement, with live location details accessible via the MedAlert App.
Heart Rate Monitoring
Monitor heart rate on demand, with automatic alerts sent to emergency contacts if heart rate thresholds are exceeded.
Real-Time Health Monitoring,
Monitors Sp02 blood oxygen and provides alerts also Active temperature monitoring for those feeling unwell. .
Medication Reminders
Set personalized medication reminders with custom voice prompts to notify users at specific times throughout the day, helping them stay on track with their prescribed medication schedule and ensuring they never miss a dose.
Geofencing
Set secure zones in the MedAlert App, and receive notifications if the device crosses these predefined boundaries.
Global Range
Built on leading GPS technology, MedAlert functions seamlessly across more than 190 countries, ensuring reliable coverage worldwide.
Location History
All location data from the MedAlert device is securely stored for one year, available for future reference if needed.
Multi-User Access
Allow multiple trusted individuals to access the MedAlert tracking system under a single account, ensuring collaborative support.
Low Battery Alert
When battery levels fall below a certain threshold, an alert is sent to predefined contacts to ensure timely recharging.
GPS Signal Loss Warning
MedAlert notifies the user upon entering areas with no GPS signal, providing an extra layer of situational awareness.
Local Support
MedAlert’s technical support desk is designed to provide ongoing assistance, ensuring customers make the most of the device’s robust feature set.
Key highlights include:
Professional Expertise: The support team comprises knowledgeable professionals ready to help users fully utilise the MedAlert system’s capabilities.
Flexible Access Channels: Customers can easily reach the support team through multiple channels—phone, email, or live chat—offering flexibility and convenience in receiving assistance.
Prompt Response: The help desk is dedicated to fast response times, aiming to address and resolve issues quickly to minimize any disruptions in service.
User Guidance and Education: In addition to troubleshooting, the support desk offers guidance on effective use of the system, sharing tips and insights to help users maximize safety and convenience.
Open Feedback Channel: The support desk also encourages customer feedback, allowing users to share suggestions and comments to further enhance the product and its services.
MedAlert’s technical support desk is a dependable resource, committed to timely, effective support that ensures a smooth user experience and underscores the company’s focus on customer satisfaction and service quality.
Guarantee
MedAlert guarantees the reliability and efficiency of its product MedAlert follow a set of policies to ensure customer satisfaction and peace of mind.
Guarantee, Warranty and Return Policy
30-Day Return Policy:
Customers have the option to return the product within 30 days of purchase if it doesn't meet their expectations, this however would be considered a change of mind return. In cases where the watch is not performing its major duties, the client has the option to choose a repair or replacement of the watch.
Warranty:
MedAlert stands behind the quality of its product with a comprehensive 12-month warranty. This warranty safeguards customers against any manufacturing defects, promising repair or replacement to maintain the product's optimal functioning over time. Medalert also offer an extended warranty.
These policies demonstrate commitment
MedAlert's confidence in the product's quality and providing a reliable safety tool for seniors and individuals with disabilities. It aims to foster trust and facilitate a hassle-free purchase and usage experience, where the customer's safety and satisfaction are the top priority.
Have more questions or need assistance?
For any further questions or assistance, please feel free to reach out to Either Medalert direct or Adaptive Clothing Australia.
Queensland - A.C.A Email -info@adaptiveclothingaustralia.com - Phone 07 5428 0610.
New South Wales - Medalert - Email info@medalert.io - Phone 02 7227 5833
Stay safe, stay informed, and we hope this information helps you make a well-informed choice for the ideal medical alert watch.
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Disclaimer: The content provided in this blog is for informational, educational purposes only. We are not medical professionals and the information should not be considered as professional medical advice. Always consult with a qualified healthcare provider for medical advice and treatment.
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